Refund Policy

At Digital Boost Agency, our commitment is to deliver outstanding services to our valued clients. Nonetheless, we recognize that situations may arise where a refund is necessary. This Refund Policy delineates the guidelines governing refunds for our Web Design, Social Media Management, SEO Services, Logo Design, Ads Management, Branding & Design

 

Refund Eligibility:

Initial Consultation Fee: Fees paid for an initial consultation are non-refundable, as they cover the time and resources invested during the consultation process.

Deposits and Down Payments: Deposits or down payments made to initiate a project are non-refundable, as they secure the client’s place in our project queue and cover initial planning and preparation.

Completed Services: Refunds will not be issued once services have been completed and delivered to the client’s satisfaction.

Refund Process:

Refund Requests: Clients must submit a written request for a refund, detailing the reason for the request and providing relevant documentation, if applicable.

Evaluation: Each refund request will undergo a case-by-case evaluation by our management team to determine eligibility.

Approval: If a refund request is approved, the client will receive notification, and the refund will be processed within a reasonable timeframe.

Deductions: Certain deductions, such as transaction fees or expenses incurred by Digital Boost Agency, may apply to the refunded amount in some cases.

Refund Eligibility Exceptions:

Force Majeure: Digital Boost Agency shall not be held liable for any failure or delay in fulfilling its obligations under this Refund Policy due to circumstances beyond its reasonable control.

Material Breach: If a client breaches the terms of the service agreement or fails to cooperate with Digital Boost Agency, no refund will be issued.

If you have any questions or concerns regarding our Refund Policy, please don’t hesitate to contact us at [inquiry@digitalboostagency.com] or [+1 (XXX) XXX-XXXX]. Our team is here to assist you with any inquiries you may have. 

By engaging with Digital Boost Agency’s services, you acknowledge and agree to adhere to the terms outlined in this Refund Policy. Thank you for selecting Digital Boost Agency LLC for your web design and development requirements.

 

Contact Us: 

Address: 12121 VETERANS MEMORIAL DR

HOUSTON TX 77067 USA

Call : +1XXXXXX

Email: inquiry@digitalboostagency.com